Delivery Info

Delivery Info

How much is it?

Auspost Parcel Post Plus charge is $AUD8.00 per item but for all orders of $AUD99.00 and over, delivery is absolutely FREE. Multiple item shipping will be charge at $2.00 extra per item.

Auspost Express Post Next Day delivery is $AUD10.00.Multiple item shipping will be charge at $2.00 extra per item.

We might choose to use other delivery services which of equal quality and service as the above where we see more advantage towards the customers at our discretion.
Charges to international destinations vary. Contact us at satchelles@gmail.com for more information.

How long will it take?

Auspost Parcel Post Plus takes within 1-5 working days of your order being placed.
If you select Auspost Express Post Next Day delivery and if you place your order before 5pm Monday to Thursday or 3pm on Sunday we’ll deliver it the next working day.
Delivery to other destinations can take from 4 to 10 working days of the parcel being despatched.

When will my order be delivered?

Our couriers can attempt delivery anytime between 7am and (9pm Monday to Friday (except Bank Holidays).

Do I need to sign for the delivery?

A signature may be required on receipt. If you are not around to accept your parcel, the carrier may leave it with a neighbour, or in a safe place (i.e. hidden from sight and protected from the rain) if they think it is safe to do so. A calling card will be posted through your door to let you know this has been done.

Can I track my delivery?

Tracking is available on Auspost Parcel Post Plus and other services where applicable or upon special request(might incurred additional charges). We’ll send you a link to track your delivery when your order has been despatched.
Certain international deliveries cannot be tracked so please wait up to 28 days for your order to arrive.Further arrangement can be made by contacting us at satchelles@gmail.com.

Further Questions?

Do check out our FAQs